Terms and Conditions
Thank you for visiting this website. Please read these terms and conditions carefully, as any use of this website constitutes your acceptance of the terms and conditions set out herein.
1. Services
1.1 We are moli store Lifestyle Products Online Shop (hereinafter referred to as "we", "us", "our company", or "moli.hk"), and we own and operate this website. Our website provides a convenient shopping mode through the internet (including through the use of applications or software) (the "Services").
1.2 By using the website, you agree to be bound by the following terms and conditions. Please read these terms and conditions carefully.
1.3 Certain terms used in these terms and conditions shall have the following meanings:
1.3.1 "We/us/our" refers to (the name of the person or company providing the Services).
1.3.2 "You/your" refers to the person to whom we provide the Services or deliver the Goods and the person who is liable to make payment to us for the Goods delivered.
1.3.3 "Content" means all text, graphics, logos, icons, photographs, images, moving visual images or sound combinations, and graphics, sound effects, computer programs, and other materials selected, shown, used on, or related to our website.
1.3.4 "Goods" means the goods or services that you order and will pay for through our website.
1.3.5 "Intellectual Property Rights" means any and all patents, trademarks, domain name rights, design rights, copyrights, and database rights (whether registered or unregistered and any applications for registration of any of the foregoing), rights in confidential information, and all other intellectual property rights of a similar or corresponding nature existing now or in the future anywhere in the world.
1.3.6 "Services" has the meaning ascribed to it in Clause 1.1.
1.3.7 "Website" means moli.hk and any related websites connected to it.
1.3.8 "User Content" has the meaning ascribed to it in Clause 10.1.
1.3.9 "Member" means you have registered, placed an order, completed payment through the moli.hk website, and have not requested a return or refund after receiving the goods.
2. Registration
2.1 You must register with us to use the Services or place an order. By registering, you represent (and we are entitled to rely on this representation) that you are 18 years of age or older and have the capacity to enter into a legally binding contract.
2.2 You represent to us that all orders placed by you through our website will be made within your power to enter into contracts.
2.3 In consideration of your use of our Services, you agree to:
2.3.1 Provide true, accurate, current, and complete information about yourself when filling out the registration form; and
2.3.2 Maintain and promptly update your registration information to ensure it remains true, accurate, current, and complete. If we have reasonable grounds to suspect that any information is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your registration.
3. Ordering
3.1 We are responsible for managing the website, arranging the order processing procedure, and completing the provision of Goods you order through our website.
3.2 When you place an order, you are offering to purchase the Goods from us at the specified price. Once submitted, you may not cancel the order, even if we have not yet accepted or rejected your order.
3.3 We will confirm receipt of your order via email. This confirmation email will provide:
3.3.1 Your order details,
3.3.2 Price details charged,
3.3.3 Your order tracking information.
This communication constitutes our acceptance of your order. You can track your order status online.
3.4 We reserve the right, in our sole discretion, not to accept or to cancel any order for any reason, including but not limited to:
3.4.1 Insufficient stock of the Goods you ordered;
3.4.2 Inability to arrange delivery to your area; or
3.4.3 An error in the listed price for one or more Goods you ordered due to a human or computer error providing incorrect pricing information.
3.5 If we cancel your order, we will notify you by email and will refund any amount deducted from your credit card/bank account into your account as soon as possible, but in any case within thirty (30) days of your order. You accept that we shall not be liable for any compensation for your dissatisfaction.
4. Price and Payment
4.1 We endeavour to keep the prices displayed on the website as accurate and current as possible.
4.2 If we cancel an order for which you have already made payment, we will refund you. You agree and accept that we shall not be liable for any compensation for your dissatisfaction.
4.3 We only accept payment by credit card, FPS, PayME, PayPal, Alipay, and bank transfer. By placing an order, you authorize us to charge your designated credit card for the amount of the Goods at the time we accept your order. Title to the Goods will not pass to you until we have received payment.
4.4 We use third-party payment services for online transactions. When you place an order, you agree and accept that, subject to their terms and conditions, your credit card information will be collected, processed, and retained by us and the payment service provider. You agree and accept that you are solely and exclusively responsible for any losses incurred or arising from credit card transactions, and we shall not be liable under any circumstances for any such loss, in whole or in part.
5. Delivery
5.1 We will deliver the Goods you ordered to the delivery address provided by you through our staff. When you acknowledge receipt of the Goods, you agree to present a photo identification upon request. Upon delivery of the Goods to the delivery address you provided, the Goods are deemed delivered to and received by you. If you are unable to receive the Goods for any reason, you agree and accept that we have the right to charge you additional fees or cancel your order.
5.2 Any time or date given for dispatch or delivery of the Goods, or the time required for delivery, is an estimate only. If we are unable to meet any specified dispatch or delivery date or time, we will inform you of the progress of your order. You agree and accept that we will not accept order cancellation or provide refunds under any circumstances.
5.3 When the Goods you purchased have been delivered to you, you will become the owner of the Goods. Once the Goods have been delivered to you, you will assume the risk of holding the Goods, and we will not be responsible for their loss or damage.
6. Disclaimer and Limitation of Liability
6.1 We do not represent or warrant that access to our website (including using mobile applications or software) or any part thereof will be uninterrupted, reliable, or error-free.
6.2 We do not represent or warrant to you that our website or any of its content will be accurate, complete, or reliable.
6.3 We do not represent or warrant that:
6.3.1 Any services (whether provided by us or not) will be provided with due care and skill; or
6.3.2 Any goods (whether provided by us or not) will be of merchantable quality or fit for any purpose (even if that purpose has been previously notified to us).
6.3.3 For any goods not provided by us, we make no warranties regarding the quality of such goods. We shall not be liable for any aspect of such products, nor for any loss incurred by you or any other person arising from the products.
6.4 You agree that no data transmission over the internet can be guaranteed to be completely secure. Despite our efforts to protect such information, we do not warrant and cannot ensure the security of any information you transmit to us. You transmit any information to us at your own risk.
6.5 To the extent permitted by law, we exclude all liability to you (whether in contract, tort, or otherwise, and whether due to our negligence or not) for:
6.5.1 Any inaccuracies, errors, or omissions of a technical, factual, textual, or printing nature in relation to our website (including using applications or software) or any information or data related thereto;
6.5.2 Failure to provide our website (or any part thereof), Goods, or Services;
6.5.3 Any delay in providing, or failure to provide or make available, Goods or Services, or any negligent provision of Goods or Services;
6.5.4 Any goods not being of merchantable quality or fit for their intended purpose; or
6.5.5 Any misrepresentation in relation to our website, Goods, or Services.
6.6 Except as required by law:
6.6.1 We shall not be liable to you for any indirect or consequential loss, damage, or expense, including loss of profits, business, or goodwill arising from any problem notified to us by you; and
6.6.2 We shall not be liable to pay you any sum by way of compensation, except as otherwise provided in these terms and conditions.
6.7 You must comply with all applicable regulations and laws, including obtaining all customs, import, or other permits required for purchasing Goods from our website. We make no representations and accept no liability regarding the export or import of Goods you purchase.
6.8 You agree that these limitations are reasonable given the nature of our website.
6.9 If we are unable to accurately provide the Services you require due to force majeure (including but not limited to acts of God, fire, flood, accident, riot, war, government policy, strike, or any circumstances beyond our control), moli.hk shall not be liable to the user or any third party.
6.10 Product images are for reference only. The actual product received shall prevail.
6.11 Our company may host service providers operated by third-party merchants on our website. If you wish to use, order, or receive any of their services and/or products, please be aware that any personally identifiable information you provide to such merchants is beyond our control and is not covered by our protection.
6.12 moli.hk may contain information provided by third parties or links to other websites. moli store is not responsible for the operation or content of any third-party information or other websites not directly controlled by us (whether linked to moli.hk or not). If other websites establish links to moli.hk without moli store's prior consent, moli store reserves the right to require the removal of such links.
6.13 Whether based on tort, contract, statute, or otherwise (including but not limited to negligence, breach of contract, defamation, or intellectual property infringement), moli store shall not be liable to users or any third party for:
a. any direct loss;
b. any consequential or indirect loss (including but not limited to loss of income or profits); or
c. any liability incurred by the user or any other person to any other person arising from or in connection with the information or use of moli.hk.
6.14 The above exclusions do not affect any statutory rights that cannot be excluded. However, in such a case, our liability (to the extent permitted by law) will be limited to re-supplying the Services or Goods to you.
6.15 Each of the above exclusions or limitations shall be construed as separate and severable provisions of these terms and conditions.
7. Warranties
7.1 You represent, warrant, and undertake that you will not:
7.1.1 Use our website for any fraudulent or illegal purpose;
7.1.2 Use our website to defame, abuse, harass, stalk, threaten, or otherwise violate the rights of others (including but not limited to privacy or publicity rights);
7.1.3 Obstruct or interfere with the operation of our website or the servers or networks used by our website; or violate any requirements, procedures, policies, or regulations of such networks;
7.1.4 Transmit or post any viruses, worms, Trojan horses, or other computer codes that are harmful, intrusive, or may or are intended to damage the operation of any hardware, software, or equipment or monitor any hardware, software, or equipment use, to or on our website;
7.1.5 Reproduce, copy, sell, resell, or exploit for any commercial purposes any portion of our website (including applications or software), its use, or access thereto;
7.1.6 Modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of our website (including using applications or software);
7.1.7 Frame or mirror any part of the website without our prior written consent;
7.1.8 Create a database by systematically downloading and storing content, user content, or any website content; and
7.1.9 Infringe any copyright, design right, or intellectual property right of the Goods.
8. Content
8.1 The Intellectual Property Rights in all Content are owned, controlled, or licensed by us. Except for the rights granted to you in Clause 8.2, these terms and conditions confer no rights or interests in the Content upon you, and we reserve all other rights.
8.2 Subject to these terms and conditions, you may use the Content for your own personal use.
8.3 Unless you have obtained our express written consent or are expressly authorized by law, you may not:
8.3.1 Use the Content for any commercial or other non-personal purpose;
8.3.2 Copy the Content or transmit it to any other device or person; or
8.3.3 Reproduce, distribute, communicate to the public, modify, reformat, create derivative works of, or display the Content.
8.4 You acknowledge and agree that if you breach any provision of this clause, we may, at our sole discretion, cease supplying any Content to you.
8.5 We will take all reasonable commercial efforts to ensure the accuracy of the Content, but we do not warrant or represent (expressly or impliedly, statutorily or otherwise) the accuracy, quality, or completeness of the Content or its suitability for any purpose, and we shall not be liable for the same. You also agree that advertisers are solely responsible for the content of advertisements shown on our website. Placing such advertisements does not constitute our recommendation or endorsement of the advertiser's products, and each advertiser is solely responsible for any statements made in their advertisements. We shall not be liable for any loss incurred by you due to reliance on the accuracy of information contained on our website.
9. User Generated Content
9.1 When you submit any User Generated Content (including all text, files, images, photos, sounds, videos, or other materials) ("User Content") to our website, you grant us a perpetual, irrevocable, non-exclusive, worldwide, transferable, sub-licensable, paid-up, royalty-free license to reproduce, distribute, communicate to the public, publicly perform, modify, create derivative works of, display, and otherwise use the User Content in connection with the website (including but not limited to promoting and redistributing part or all of the website in any media format and through any media channel). Without limitation, the rights granted by you under this Clause 9.1 include the right to grant sublicenses to users of the website to use the User Content as permitted by the website's functionality from time to time. You hereby waive and procure that all other originators of the User Content waive all moral rights in the User Content (including the right to be identified as the originator of the User Content or the right to object to any derogatory treatment of the User Content), whether such rights currently exist or may exist in the future anywhere in the world.
9.2 You represent, warrant, and covenant that:
9.2.1 You have the legal right and power to grant the license set out in Clause 9.1 above;
9.2.2 You are the owner of the User Content and/or have all necessary rights, consents, permissions, and licenses to grant us the license set out in Clause 9.1 above;
9.2.3 By exercising the license in Clause 9.1 above, we will not infringe any third party's intellectual property or other rights;
9.2.4 If the User Content identifies any individual (whether by name, image, or otherwise), you have obtained all necessary consents and permissions from such individuals to allow us to use the User Content pursuant to the license in Clause 9.1 above;
9.2.5 The User Content does not contain any material that may be illegal, defamatory, obscene, offensive, harmful to anyone's safety, intended to harass anyone, or unsuitable for display on the website; and
9.2.6 Upon our request, you will provide us with written copies of any consents, permissions, and licenses you are required to obtain.
10. Indemnity
You agree to indemnify and hold harmless us and all our directors, employees, and contractors from and against any claims, losses, damages, costs, expenses (including legal expenses), or other liabilities arising out of or in connection with your breach of any covenants, warranties, representations, or agreements contained herein.
11. Linked Websites
Certain links (including hyperlinks) on our website may lead you to leave our website. Links are provided for your convenience only, and the inclusion of any link does not imply our endorsement or approval of the linked website, its operator, or its content. We are not responsible for the content of any websites outside our website.
12. Termination
12.1 If you breach any of these terms and conditions, we may immediately terminate your access to our website or your registration.
12.2 Any rights accrued by either party as of the termination date shall remain enforceable after termination.
13. Intellectual Property
13.1 The Intellectual Property Rights in all content, User Content, design, text, graphics, and other materials on our website, and their selection or arrangement, are owned, controlled, or licensed by us. Any unauthorized use is strictly prohibited without prior written approval.
13.2 All trademarks, product names, company names, or logos on our website are the property of us or their respective owners. We do not grant approval for the use of any such trademarks, trade dress, product names, company names, logos, or designations, and such use may constitute an infringement of the holder's rights.
14. General Provisions
14.1 Where statements and warranties are made to us through our website in these terms, you acknowledge and agree that such statements and warranties are intended to grant rights to and for the benefit of us, and we may rely on and enforce such statements and warranties made by you.
14.2 We reserve the right to modify the content of the website (including the Services we provide) and these terms and conditions at any time without notice. If these terms and conditions are changed, they will be posted on the website, and your continued use of our website after any such change constitutes your agreement to be bound by the revised terms and conditions. This right includes the right to change any documents forming part of these terms and conditions.
14.3 We have made every effort to clarify whether the prices quoted for Goods provided on our website include any relevant taxes or duties. If in any case such quotation is unclear, please note before placing an order that you may be liable for taxes or duties (such as VAT) imposed by us or by law in addition to the price.
14.4 We take privacy issues seriously. Our Privacy Policy covers our use of any information you provide. By using our Services, you consent to us collecting, storing, and using information about you in accordance with our Privacy Policy. You acknowledge and agree to be bound by the terms of our Privacy Policy.
14.5 We reserve the right, in our sole discretion, to refuse access to our website or any part thereof to any user, without notice, and to refuse service to any user who violates these terms and conditions.
14.6 We shall not be liable to you for any breach of these terms and conditions nor shall we be liable to you for any failure or delay in providing our Services through the website due to any event or circumstance beyond our reasonable control.
14.7 If any provision of these terms and conditions is held by a court of competent jurisdiction to be invalid or unenforceable, it shall not affect the validity or enforceability of any other provision, and the invalid provision shall be deemed severed from these terms and conditions.
14.8 We may assign these terms and conditions or appoint any third party, including group companies, to provide Services to you on our behalf or to perform any of our obligations under these terms and conditions.
14.9 You may not assign or otherwise deal with your rights or obligations under these terms and conditions in whole or in part without our written consent.
14.10 These terms and conditions constitute the entire agreement and understanding of the parties and supersede any prior oral or written agreements, understandings, or arrangements relating to the subject matter hereof. No party shall be entitled to rely on any agreement, understanding, or arrangement not expressly set forth in these terms and conditions.
14.11 These terms and conditions shall be governed by the laws in force in Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.
